Learn more on the official iSmartGate Support
- Installing your iSmartGate product (Setup Guide)
- Finding the best smart garage door opener for your home
- Compatibility checker
- View all troubleshooting articles
Popular Topics
- How do I create a user in the ismartgate app?
- Is it necessary any additional hardware to connect the ismartgate to my Smart Home?
- Is it necessary a subscription fee to connect the ismartgate to my Smart Home?
- The ismartgate is not detecting correctly the status of the door. What can I do?
- Can I power up the ismartgate with a Solar panel or from the gate directly?
- How do I change the ID of the ismartgate wireless sensors?
- Do I need a subscription to use the ismartgate?
- How do I change the batteries of the ismartgate wireless sensors?
- How do I control more than one ismartgate device from the same ismartgate app?
- How can I set alerts for the ismartgate sensors?
- The door does not open or close, what do I do?
- How do I hold the Gate or Garage door open with the ismartgate?
- How to add an ismartgate already configured to the ismartgate App?
- How can I find the UDI or the IP address of my ismartgate device?
- Is the ismartgate waterproof?
- How do I transfer an active plugin from one device to another?
- I purchased a plugin and have not received my activation code, what should I do?
- I forgot my password, how do I get it back?
- What is the difference between the ismartgate and the Gogogate2?
- What is the difference between the ismartgate Lite and the ismartgate Pro?
- How do I disable the Audio-Visual alarm?
- How do I delete the opening and closing events from the ismartgate App?
- How do I change the name of the ismartgate device?
- How do I control the ismartgate device with a computer?
- Can I use the ismartgate sensors without the ismartgate device?
- Can I use the Gogogate2 sensors with the ismartgate?
Video & Cameras
- The iSmartGate INDOOR Camera does not connect to my Wi-Fi. What should I do?
- The iSmartGate OUTDOOR Camera does not connect to my Wi-Fi. What should I do?
- How do I configure a NestCam camera?
- How do I configure a D-Link camera?
- How do I configure a Foscam camera?
- How do I make the IP of the iSmartGate Camera Static?
- How do I configure the iSmartGate camera as video feed on the ismartgate app?
- The ismartgate App shows connection error after configuring the iSmartGate camera. How do I fix it?
- How do I activate a video plugin?
Network
- I changed the router and now I can't connect to the ismartgate device. What do I have to do?
- Can I connect the ismartgate to my router with Ethernet?
HomeKit
- How to add an already configured ismartgate device to HomeKit?
- Can the iSmartGate camera feed be seen from the Home App?
- The Home app shows the doors as NO RESPONSE. What can I do?
- The Home app only shows the doors as Garage and not Gate. Why is that?
- Is the ismartgate compatible with CarPlay?
- Can I open my door remotely with HomeKit?
Alexa
- Why can't I connect Alexa directly to the ismartgate device?
- How do I use Alexa to open or close the Gate or Garage door?
IFTTT
- How do I disconnect the ismartgate from IFTTT?
- How do I open or close the door automatically at a specific time of the day?
- How do I create a button widget to open or close the door?
- How do I open automatically the door when I get home with the ismartgate device?
- How do I connect the ismartgate device to IFTTT
- Can more than one ismartgate device be connected to the same IFTTT account?
Google Home
- How do I disconnect the ismartgate from Google Home?
- How do I link the ismartgate to Google Home?
- How do I associate the ismartgate device to Google Assistant?
- Can I associate more than one ismartgate to Google Home or Google Assistant?
- I can not add the ismartgate device to Google Home with a Samsung phone. What should I do?
- Google Assistant and Google Home ask for a Code. Where can I get or change this code?