Learn more on the official ToughTested Support
Q: How do I know if a car charger is compatible with my car or truck?
A: All passenger cars and trucks use a 12V electrical system. A few older big rig trucks may use a 24V system. All ToughTested car chargers support both.
Q: Can I use my USB wall charger in other countries?
A: Yes, all ToughTested USB wall chargers support 100-240V universal voltage requirements. You may need to purchase an inexpensive country plug adapter depending on the country you are travelling to.
Q: What is "Power Delivery" & how do i know if my device is compatible?
A: Power delivery or “PD” is a fast charging standard and works in a similar way to QC 3.0. It was developed by the USB implementers forum, a consortium of technology companies that worked together to develop a fast charging standard. Like QC3.0, both the charger and the device need to have the technology built-in to take advantage of the faster charging speed, Google Pixel, iPhone 8 and newer support it. Check your user manual or manufacturer’s product specifications to see if your device is supported.
The Power Delivery standard is designed to provide up to 100 watts of power which is ideal for laptops and other large devices. For smaller devices like a Smartphone, 18 watts is typically all that is needed.
The charger regulates the power it provides to a device so a 100W PD charger is perfectly safe to use for a Smartphone. If your laptop came with a 90W charger and you connect it to a 45W PD charger it will charge safely, just not as fast as the charger that came with your laptop. It is not recommended to use PD chargers below 30W to charge laptops, it may not be enough to power the laptop’s large screen, and internal components.
Q: What is Quick Charge 3.0 & how do I know if my device is compatible?
A: Quick Charge 3.0 is a proprietary fast charging technology developed by Qualcomm, Inc. It safely provides more power to your phone and charges it faster than conventional USB chargers, you can get up to 65% charge in 30 minutes. For Quick Charge to work both the charger and the device (e.g. Smartphone) must have the technology built-in. If your device does not have this feature it will charge, just not at a faster rate. Check your user manual or manufacturer’s product specifications to see if your device is supported. Many Android phones support Quick Charge, Apple iPhone does not.