Learn more about your Sensors on the official SmartThings Support
- Troubleshooting: SmartThings device won’t pair after removing pull-tab
- Troubleshooting: SmartThings Multipurpose Sensor is stuck on "open" or "closed"
- Troubleshooting: Temperature reading for the SmartThings Multipurpose Sensor is off
- Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion"
Quick Tip: Make sure your Okos Hub is at least 5 ft away from any WiFi access points (routers or modems) and USB cables.