Okos Hub and Accessories
Support for the Okos Hub and Accessories
Learn more about your Sensors on the official SmartThings Support Set up and connect the SmartThings Multipurpose Sensor Set up and connect the SmartThin...
Tue, 11 Aug, 2020 at 8:34 PM
Learn more about your Sensors on the official SmartThings Support Troubleshooting: SmartThings device won’t pair after removing pull-tab Troubleshooting:...
Tue, 11 Aug, 2020 at 8:26 PM
Is your Okos Hub offline or disconnected? You will receive a push notification if your Hub goes offline. Here are some reasons the Hub may be offline: Ne...
Tue, 12 May, 2020 at 9:47 PM
Rebooting the Hub is a good solution to the following issues: Hub LED blinks blue or is stuck on solid blue Hub is unresponsive after a power outage Hub...
Thu, 23 Jan, 2020 at 1:40 PM
The Okos Hub's LED displays a series of colors during its initial setup. A solid green LED indicates everything is connected and ready to go. This shoul...
Thu, 23 Jan, 2020 at 1:41 PM
Our partners will occasionally push firmware updates to active Hubs to improve performance. How will I know when my Hub’s firmware is being updated? If...
Thu, 23 Jan, 2020 at 1:43 PM
During setup, you will have the option to connect the Hub via Wi-Fi or Ethernet. If you encounter issues during the setup process, follow the steps below. ...
Thu, 13 Aug, 2020 at 6:06 PM
NOTE: All device connections, Automations, Scenes, and configurations associated with that Hub will be lost in the factory reset. All devices connected to t...
Fri, 14 Aug, 2020 at 3:29 PM
The range of the Okos Hub is 50-130 feet (depending on your home's construction). Range also varies depending on a number of environmental factors, ...
Thu, 23 Jan, 2020 at 2:19 PM
The Okos Hub requires a constant power source in order to communicate with the cloud. The Hub can be connected via Ethernet or via Wi-Fi. Some of the pr...
Fri, 14 Aug, 2020 at 3:24 PM